Cambio Safety Tips for Hosts
Your cambio will most likely go smoothly, but GoCambio takes safety very seriously. We want all of our hosts to be well prepared for the unlikely event of an emergency. Here are our tips for how to minimise the risk that things go wrong and ensure that both you and your guest feel comfortable and secure during your cambio so you can focus on spending quality time together.
Are you a Guest? Check out our Cambio Safety Tips for Guests instead.
Before your guest’s arrival
Complete Your Profile
Fill out your profile with as much information as possible about yourself. Include accurate images of your home and local area so that potential guests know what to expect.
Read your guest’s profile
Go through your guest’s profile carefully before deciding to accept their cambio request. Make sure that they are email and telephone ID-verified.
Read reviews and references
Reviews, particularly from other hosts, will give you an idea of what your potential guest is like. While you want a guest who is skilled, friendly and fun, this person will be sharing your home, so you should also be on the lookout for comments such as ‘respectful’ and ‘clean’. References from current and former employers or educational institutions are another great way of getting a trusted opinion about a person’s character. Read these carefully and look up the names of the referees online to be sure that they are real people. If your guest does not have any reviews or references on their profile, ask them to provide you with some.
Look up your guest on social media sites such as Instagram, Twitter, Facebook, Pinterest or LinkedIn to get an idea of the sort of person they are. It should give you some idea of what they get up to in their spare time and whether they’re the sort of person that you want staying in your home.
Arrange a Skype call
This is a chance for you to get a feel for their personality and ask any additional questions. After talking with them, you may decide not to host them if you feel that they aren’t a good fit for your home, and this is fine. If everything seems okay then use the call to go over the details of how the cambio will work, as well as safety arrangements. For example, talk over emergency situations. Provide them with your country’s emergency number. Give them your address and detailed instructions to your home, remembering that they may be in a country they have never visited before. If it’s not too much trouble, consider meeting them at the airport or train station.
If your guest has an incomplete profile, no reviews or references, isn’t willing to give you their social media details or chat to you on Skype, then the chances are they are not serious about doing a cambio with you. You can tell them that you don’t have enough information to get a good idea of what sort of person they are, and don’t feel comfortable hosting them without this information.
When your guest arrives
If your guest is arriving at a time when you won’t be at home, make sure that you have made arrangements for a trusted friend or family member to be there to welcome them and show them around your home.
Give them essential info
As soon as they arrive and have gotten settled, go through important information with your guest, including emergency situations, security access codes and any alarms. Make sure your telephone number is written down on a piece of paper in a visible area (we’d recommend the fridge), along with any wifi passwords and emergency numbers.
Show them how things work
Show your guest how to use your cooking appliances, washing machine, dishwasher, stove, heating system, and anything else that they might need to use on a daily basis. Make them aware of any safety hazards they need to watch out for.
Get them oriented
Introduce your guest to your local area! As well as being a great way to get to know your guest, it’s also very important in that it helps them become aware of how to get around and orient themselves should they get lost at any point. If you have the time, we’d recommend taking your guest on a walking tour of all the main sights and relevant places they might need to go. Point out the grocery store, bus stop, pharmacy, medical centre, and any other places they might need to know about during their stay.
If things go wrong
Sometimes, in spite of all your preparation, things can go wrong that are completely beyond your control. In emergency situations you should always contact emergency services as soon as possible. Whether you need the police, an ambulance or a firefighter, make sure you contact those who have the skills and training to help.
We want all of our members to be happy and secure on cambio. For more information about safety, visit our Safety page.
Interested in becoming a GoCambio host? Read our FAQs for hosts to find out more!
COVER IMAGE CREDIT: Andrew Hurley